WARRANTY: Acopian power supplies
are warranted to be free from defects in material and workmanship
for a period of five years (encapsulated devices and fans, for one
year) from date of original shipment. Acopian’s obligation
under this warranty is limited to repairing any power supply returned
to the factory Service Department in Easton, PA and replacing any
defective parts. Mini Encapsulated power supplies are not repairable.
Authorization must be obtained from Acopian before a power supply
may be returned for repair. Units must be well packed when shipping
to Acopian; the repair of any damage incurred during shipment will
be charged. Transportation charges are to be paid by the purchaser.
A reinspection and handling charge will be applied to returned units
found to have no defects. If a failure has been caused by misuse,
operation in excess of specifications, or modification by the customer,
repairs will be billed at cost; in such cases, a cost estimate will
be submitted before work is started.
RETURNED GOODS: Acopian products are built on
a per-order basis, and ordinarily no credit can be extended for
their return. No goods will be accepted for return unless authorized
in writing by Acopian.
APPLICATIONS ASSISTANCE: Questions regarding
the specifications, features, and use of any Acopian product should
be directed to the Applications Engineering Department. A staff
of power supply specialists will be pleased to assist you. Please
call 1-800-523-9478 (8am-5pm EST M-F)
To see the complete Warranty Information
- Terms and Conditions, click here.
